Every vendor tool,
in one place.
Eight toolkits. Over a hundred controls. No app store, no paid add-ons. Everything here is included in every shoppa.uk plan from day one — you just turn it on.
8
toolkits, all switched on by default
100+
vendor controls baked into the dashboard
£0
paid add-ons or extra subscriptions, ever
01 · Storefront Studio
Design a shop that looks like your shop.
Onboarding is an 11-step wizard with a live preview that redraws on every change. Tweak anything later from your Profile and Brand pages — no theme code, no developer.
Accent + secondary colours
Pick from curated presets or paste any hex. Updates the storefront, buttons, links, and email accents at once.
Typography pairs
Modern, serif and monospace pairings. Headlines + body chosen together so nothing clashes.
5 hero styles
Image overlay, split, video, minimal or gradient. Switch any time without losing your content.
4 card styles
Minimal, bordered, shadowed, magazine. Each restyles the entire product grid in one click.
Layout density
Compact, comfortable or spacious — controls spacing across the whole storefront simultaneously.
Drag-to-reorder sections
Hero, about, products, reviews, social — rearrange or hide any section without touching markup.
Featured product pin
Hero-place a single product up top. Great for new launches, bestsellers, or limited drops.
About + bio + image
A short hero bio (300 chars) and a long About (2,000 chars) with a 4:5 portrait image of you or your studio.
Social links
Instagram, TikTok, Facebook, Twitter, YouTube, Pinterest, website, email — all in the footer + about.
Footer layouts
Minimal, columns, or full-newsletter footer. Pick the one that matches how chatty you want to be.
"Love" buttons
Optional heart button on every product. Turn on if it suits the vibe, off if it doesn't.
Newsletter signup
Inline storefront signup that funnels straight into your newsletter subscriber list.
02 · Products & Sourcing
Stock it. Source it. Describe it.
Build a catalogue with as many products and variants as you need, pull from two of the biggest dropship networks, or import the Shopify CSV you've already got.
Variants + inventory
Sizes, colours, finishes — each with its own SKU, price, stock count, and per-variant shipping rule.
Multi-image upload
Drop in as many product photos as you like. First image is the gallery hero, rest sit in the lightbox.
Custom categories
Pick from standard categories or type your own. Customers filter the storefront by them automatically.
AI title rewriter
One click rewrites a clunky supplier title into something that reads like a real shop wrote it. Token-metered.
AI description generator
Drafts a benefit-led product description from the title, category and a couple of bullet points. You stay the editor.
AliExpress integration
Connect your AliExpress account, search supplier products, and import variants + cost + recommended markup in one tap.
CJ Dropshipping integration
Same flow for the CJ network. Order placement, address confirmation and tracking are all handled inside shoppa.
Supplier sync
Refresh supplier prices and variants in a single click so a price hike never blindsides you on margin.
Shopify CSV import
Drop in the products.csv Shopify already exports. Multi-step preview, row-level validation, live progress.
Draft & published states
Stage products in draft, polish them off-storefront, then publish when you're ready. No accidental launches.
Low-stock + out-of-stock
Visual badges on the grid when stock drops. Dashboard counts both so nothing slips through.
Soft-delete archive
"Deleting" a product archives it instead — your history stays intact, but the grid stays clean.
03 · Orders, Fulfilment & Invoices
From paid to delivered, in one screen.
Every order has a full timeline, every status change goes out as a customer email automatically, and every line item is invoice-ready for HMRC.
Filterable order list
Paginated, sortable, status-filtered. Find that one paid-but-unshipped order from three weeks ago in seconds.
Status flow
Paid → processing → shipped → delivered. Each step emails the customer automatically.
Tracking + carrier
Add the courier and tracking number; the system emails the customer a "your order's on its way" with the link.
Custom customer email
Compose a personal note straight from the order detail page when you need to say more than a status change.
VAT-ready PDF invoices
Sequential HMRC-compliant invoice numbers, line-item VAT, downloadable on demand from every order.
Cancellation flow
Customers can request a cancel before dispatch. You approve or deny inside the order, no email tennis.
Proactive refunds
Refund a shipped or delivered item without forcing the customer to open a formal dispute. Goodwill gesture, on tap.
Dispute timeline
If a customer escalates, you get a clean threaded view of every message, decision, and refund along the way.
Order timeline
A timestamped history of every status change, message and payment event — useful when something gets weird.
04 · Your Customer Inbox
All the conversations, one inbox.
Customer enquiries and platform support tickets share a single unified inbox with unread counts, threading, and a reply composer that remembers the order context.
Unified inbox
Customer messages and platform support tickets share one screen with separate tabs and unread counts.
Threaded conversations
Every customer enquiry is a thread — no losing context three replies in, no manually quoting old messages.
Live unread counts
Inbox badge updates live across every dashboard page. You always know the size of your pile.
Order context attached
If a customer messages about an order, the thread shows the order summary alongside so you don't need to alt-tab.
Support tickets, same place
Need help from shoppa.uk? Open a ticket from the same inbox. Same threading, same unread counts.
Spam & rate protection
Bursts of identical replies are throttled at the platform level so a runaway script can't get you blocked.
05 · Notifications & Email
Loud when it matters. Quiet otherwise.
In-app alerts for the events you need to know about, plus every transactional and marketing email a small shop actually sends — including a full newsletter campaign tool.
In-app notification feed
Paginated feed of every event: orders, messages, status changes, disputes — with read state and one-click dismiss.
Order shipped + delivered
Auto-fired notifications and customer emails when an order's status crosses the shipped or delivered line.
Restock alerts
When stock goes 0 → positive, anyone who registered interest gets emailed automatically.
Dedicated notification email
Send alerts to an email different from your login (verified separately) so personal and shop traffic stay split.
Status-change emails
Every state in the order flow has a templated email that goes out automatically when you change the status.
Newsletter compose + AI draft
Write a subject + body, or generate a first draft with AI. Token-metered, sent from your verified address.
Schedule sends
Pick a time, queue the send. The history tab shows recipient count and tokens spent for every send.
Subscriber management
Active vs unsubscribed counts, CSV download, manual remove — your list, your records.
Send rate limits
Built-in throttling on customer emails and newsletter sends so a misconfigured loop can't burn your sender reputation.
06 · Pixel — Your AI Helper
A friend in the corner of every page.
Pixel is the pixel-art AI helper you design in onboarding. They live in the corner of your dashboard, and — if you switch it on — they answer customer questions on your storefront using context you've written yourself.
Name + personality
Pick a name, then a personality — cheerful, professional, witty or calm. Sets the tone of every reply.
Full character creator
8 skin tones, 8 hair colours × 5 styles, custom shirt colour, 6 eye colours, 6 free accessories. Live SVG preview.
Cosmetic shop
Premium hats, eyewear, outfits, auras and animations — equip per slot, swap any time.
Brain tab
Write the context Pixel uses to answer customers — shipping policies, materials, return window, anything you get asked twice.
Quick-action chips
Pre-set storefront buttons ("Track my order", "Returns", "Sizing help") your customers can tap instead of typing.
Insights tab
A log of every question customers asked Pixel and the sentiment of each thread. Closest thing to free user research.
Backend helper (free)
Pixel in your dashboard is always free — gentle nudges, tips, and the occasional dad joke. No tokens consumed.
Storefront mode (opt-in)
Turn Pixel on for customers too. Token-metered per reply, off by default, fully under your control.
07 · Payments, Wallet & Tax
Stripe goes to you. Tokens power the AI.
Customer payments flow direct to your own Stripe account. A separate token wallet powers the AI features (descriptions, Pixel storefront replies, newsletter drafts) so the metered bits stay metered.
Stripe BYOG
Connect your own Stripe public + secret keys. Customer money lands in your account, never ours. 0% platform commission.
Encrypted webhook secret
Webhook secret stored encrypted at rest. Stripe verification status surfaced live in your settings page.
Multi-zone shipping
Build zones from countries, set a flat rate and a free-shipping threshold for each. Persisted as clean JSON.
UK VAT-ready invoicing
Sequential HMRC-compliant numbers, captured-at-sale VAT rates, downloadable on demand from every order.
Token wallet
Buy token packs via Stripe Checkout, see balance + ledger live, get a low-balance warning before AI features fail.
Transaction ledger
Last 50 wallet movements with timestamps, costs and reasons — so AI spend is fully traceable.
Pending purchase recovery
Half-finished Stripe Checkouts are picked back up automatically when you return to the wallet page.
Stripe billing portal
Cancel, change card, switch plan — all inside Stripe's own portal, surfaced from your billing page.
Subscription status
Active, past-due, cancelled, trial countdown, grace window — all surfaced so you're never surprised.
08 · Operations
The bits that keep a shop running.
Staff delegation, opening hours, visibility, and the dashboard KPIs that tell you what's happening today without you having to dig.
Staff access delegation
Approve employees for store access without giving them your password. Approve/deny per request, see the history.
Store lock mode
Flip a switch and your storefront goes read-only with a custom message ("on holiday until the 14th"). No accidental orders.
Public / private toggle
Hide the entire storefront from the public web while you set things up. Flip back on when ready.
Dashboard KPIs
Active products, low stock, out of stock, gross revenue, pending orders, unread messages, disputes — all on one screen.
Recent orders
A live list of the most recent orders with customer name + total. Click straight through to the order detail.
Integration status pills
Stripe BYOG, AliExpress, CJ — green/red pills on the dashboard tell you what's connected at a glance.
Showcase opt-in
Choose whether your shop appears on the public /vendors gallery. A free traffic source when you want it, invisible when you don't.
Vendor → platform support
Open a ticket with shoppa.uk straight from the dashboard. Category, priority, threaded replies, no email merry-go-round.
One subscription. The whole toolbox.
14-day trial gives you Pro access to everything on this page. No card.